Mines

Fleet Management

Privacy Policy

Last updated: May 2026

1. Introduction

Mines ("we", "us", or "our") operates the mining fleet management platform available at mines.infodot.co.za (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information — name, email address, and password when you register.
  • Team and mine data — mine area names, machine records, geofence coordinates, and operational data you enter into the platform.
  • Communications — content of feed posts, comments, and messages submitted through the Service.

2.2 Information Collected Automatically

  • Device and usage data — IP address, browser type, operating system, pages visited, and timestamps.
  • Session data — authentication tokens and session identifiers stored in cookies.
  • Location data — GPS coordinates associated with machines and geofences that you configure.

3. How We Use Your Information

We use the information collected to:

  • Provide, operate, and maintain the Service.
  • Authenticate users and enforce access control.
  • Display real-time fleet and operational data to your team.
  • Send notifications, alerts, and email digests relevant to your mine operations.
  • Monitor and improve platform performance and security.
  • Comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with:

  • Service providers — trusted vendors (e.g., AWS for file storage, Stripe for billing, Sentry for error monitoring) who process data on our behalf under data processing agreements.
  • Your team members — operational data is shared within your mine team as required by the platform's functionality.
  • Law enforcement — where required by applicable law or to protect the rights and safety of users.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us.

6. Security

We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access-controlled data isolation per team. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Cookies

The Service uses session cookies for authentication and CSRF protection. You may configure your browser to refuse cookies, but some parts of the Service may not function correctly without them.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing.

To exercise these rights, contact us using the details below.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Infodot
Email: privacy@infodot.co.za